Lakewalk Surgery Center is aware of the security of your private information and its usage when passed to us through our website and/or other communications.
This privacy notice discloses the privacy practices for www.lakewalk.com.
This privacy notice applies solely to information collected by Lakewalk Surgery Center. It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.
We utilize Google Analytics, a Google web tracking tool which provides data feedback regarding website traffic, sources and sessions. Learn more about how Google uses data that has been collected. In addition, Google Analytics can utilize data from its DoubleClick application. This application is able to distinguish demographic information and interests, which can be used for marketing purposes. For more information on Google Analytics and DoubleClick, view the Google Advertising Policy FAQ.
Patient Rights and Responsibilities
PURPOSE: To identify that Lakewalk Surgery Center recognizes the basic rights of patients.
POLICY: LSC and medical staff has adopted the following list of patient rights. This list shall include, but is not limited to, the patient’s right to:
- Exercise these rights without regard to sex or cultural, economic, educational or religious background or the source of payment for his/her care.
- Considerate and respectful care.
- Knowledge of the name of the physician who has primary responsibility for coordinating his/her care and the names and professional relationships of other physicians and non-physicians who will see him/her.
- Receive information from his/her physician about his/her illness, to the degree known, concerning their diagnosis, evaluation, course of treatment and prospects for recovery in terms that he/she can understand.
- Receive as much information about any proposed treatment or procedure as he/she may need in order to give informed consent or to refuse this course of treatment. Except in emergencies, this information shall include a description of the procedure or treatment, the medically significant risks involved in this treatment, alternate course of treatment or non-treatment and the risks involved in each, and to know the name of the person who will carry out the procedure or treatment.
- Participate actively in decisions regarding his/her medical care. To the extent permitted by law, this includes the right to refuse treatment. An exception to this is when such participation is contraindicated for medical reasons.
- Full consideration of privacy concerning his/her medical care program. Case discussion, consultation, examination and treatment are confidential and shall be conducted discretely. The patient has the right to be advised as to the reason for the presence of any individual.
- Confidential treatment of all communications and records pertaining to his/her care and stay in the Facility. His/her written permission shall be obtained before his/her medical records can be made available to anyone not directly concerned with his/her care.
- Reasonable responses to any reasonable request he/she may make for service.
- Leave the Facility even against the advice of his/her physician.
- Reasonable continuity of care and to know in advance the time and location of appointment, as well as the physician providing the care.
- Be advised if the facility or personal physician proposes to engage in or perform human experimentation affecting his/her care or treatment. The patient has the right to refuse to participate in such research projects without compromising access to care.
- Be informed by his/her physician, or a delegate of his/her physician, of the continuing health care requirements following his/her discharge from the Facility.
- Receive information regarding fees and payment schedule.
- Examine and receive an explanation of his/her bill regardless of source of payment.
- Know which Facility rules and policies apply to his/her conduct while a patient.
- Patients are informed of their right to change providers if other qualified providers are available.
- Have all patient rights apply to the person who may have legal responsibility to make decisions regarding medical care on behalf of the patient. This may be a person appointed under State law to act on the patient’s behalf if the patient is incompetent, or appointed as a legal representative.
- When the need arises, reasonable attempts are made for health care professionals and other staff to communicate in the language or manner primarily used by patients.
- The patient has the right to be free from any act of discrimination or reprisal.
- The patient has the right to voice grievances regarding treatment of care that is (or fails to be) furnished.
- The patient has the right to personal privacy.
- The patient has the right to receive care in a safe setting.
- The patient will be free from all forms of abuse or harassment.
All personnel shall observe these patient rights.
The care a patient receives depends partially on the patient himself. Therefore, in addition to these rights, a patient has certain responsibilities as well. These responsibilities shall be presented to the patient in the spirit of mutual trust and respect.
- The patient has the responsibility to provide accurate and complete information concerning his/her present complaints, past medical history, and other matters relating to his/her health.
- The patient is responsible for making it known whether he/she clearly comprehends the course of his/her medical treatment and what is expected of him/her.
- The patient is responsible for following the treatment plan established by his/her physician, including the instructions of nurses and other health professionals, as they carry out the physician’s orders.
- The patient is responsible for keeping appointments and for notifying the Facility or physician when he/she is unable to do so.
- The patient is responsible for his/her actions should he refuse treatment or not follow his/her physician’s orders.
- The patient is responsible for assuring that the financial obligations or his/her care are fulfilled as promptly as possible.
- The patient is responsible for following facility policies and procedures.
- The patient is responsible for being considerate, and respectful of the rights of other patients and facility personnel.
- The patient is responsible for being respectful of his/her personal property and that of other persons in the facility.
- The patient is responsible to provide an adult to transport him/her home from the facility and remain with him/her for 24 hours, if required by provider.
A summary of “Patient’s Bill of Rights” will be displayed in the public waiting area.
Inquiries or complaints regarding medical treatment or the Patients’ Bill of Rights may be directed to:
Ann Fosness, Administrator
Lakewalk Surgery Center
1420 London Road, Suite 100
Duluth, MN 55805
Office of Health Facility Complaints
85 E. Seventh Place, Suite 220
P.O. Box 64970
St. Paul, MN 55164-0970
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. Our website takes advantage of security measures such as Secure Sockets Layer (SSL). You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, looking up a recent purchase) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.